Washington DC's Most Dependable Cybersecurity Solutions Provider
Network, Cloud, Security, and Compliance Solutions that Work.
Washington DC's Most Dependable Cybersecurity Solutions Provider
Network, Cloud, Security, and Compliance Solutions that Work.
Whether you have an immediate short-term technical project or are looking for a long-term trusted IT partner, Point of Contact is here for you. For over 20 years we have helped organizations like yours leverage technology for their benefit. With a staff of certified and experienced technical support professionals, Point of Contact has the resources and expertise to overcome any IT challenge that you may have - quickly and efficiently.
“Point of Contact is my IT department, but at a fraction of the cost. I honestly couldn’t be as successful in my business without their expertise and support.”
What We Do
Help businesses minimize downtime, establish technology standards, scale infrastructure, and satisfy compliance requirements.
What We Do
Help businesses minimize downtime, establish technology standards, scale infrastructure, and satisfy compliance requirements.
Evaluate
We evaluate your current tools, processes, and procedures. We learn your goals, what’s working well, and what isn’t. And we determine the gaps between where you are today and where you want to be.
Implement
Now we make it happen. We are experienced in all things IT and love working with our clients during planning and implementation.
Educate
Staff development, training, and effective communication are essential to the success of any new initiative. We will work with you to garner buy-in and accelerate user adoption.
Support
We understand the challenges presented by a rapidly changing technology, cybersecurity, and compliance landscape. We will support you to maintain the performance of your assets. We look beyond the horizon, anticipating outcomes – for both today and tomorrow.
Why Us?
No hiccups, no interruptions. Our goal is to get you to "normal" and keep you there. If issues arise, we are always available.
Why Us?
No hiccups, no interruptions. Our goal is to get you to "normal" and keep you there. If issues arise, we are always available.
99% client retention.
We do it through meticulous customer service, a passion for technology, and an unwavering commitment to getting the job done right the first time. We call it: Just another day at the office.
Experience.
All of our technicians have at least seven years of IT experience, so "asking to speak to a manager" or having your call transferred is not necessary. Some say it's customer support heaven; but we ask, Why would we do it any differently?
One point of contact.
Our clients work with the same group of experts from start to finish.
No need to advertise.
Since opening shop in 2003 we have grown on referrals alone.
We want a relationship and will be around for a while.
In the IT managed services industry, it is not uncommon for providers to be acquired or sell work at a marked-up rate to another company, which results in higher costs and poorer service for the customer. We manage your IT needs ourselves to provide the best value and highest level of service.